Shipping + Returns
 

Free Shipping on all US orders. Free International shipping on orders over $200.

Ardor Active produces hand made apparel so please allow ample time for processing (2-6 weeks) and shipping. (The current estimated processing/shipping time is next day if you’re item is already in stock, and just 1-2 weeks for made to order.) You will receive a tracking number when your order has shipped. This time may be significantly shortened if there is available stock of your order, some orders may even ship same day. Feel free to message or email if you would like to know if the item you're ordering is already in stock.

For international shipping, the receiver is responsible for duties and taxes upon delivery. Ardor Active LLC will not accept returns due to rejections of customs charges.

Ardor Active accepts free returns within 14 days of delivery for unworn items. Ardor Active is not responsible for shipping fees on international returns. Custom orders are non refundable. Please email briana@ardoractive.com if you would like to return an item. We do not assume responsibility for lost or mishandled return items.

To exchange an item, please return the original item and place a new order.

In the unlikely event that you receive a damaged item or your order is incorrectly processed, we will replace it or provide a full refund.